Importance of Soft Skills

What are soft skills?

Soft skills basically means a person’s communication and people skills, way of behaving with others etc .Emotional intelligence, time management, adaptability, creativity all can be termed as soft skills.

Why are soft skills important?

Emotional intelligence, time management and most importantly Communication these all are very important key skills to get the business going. Every Job role requires excellent communication skills because that is the only way to learn and teach, handle teammates, clients. Good Communication skills makes you look confident and also gives a kick to your personality.Employers often select those candidates who can communicate well and that is all they check in the interview process.

Employees with good soft skills become good team players and great managers. They are good at making connections width other employees or clients and easier to get along with. They also have the good potential to grow in their role and at any company.

Some important Soft skills to build:

Communication skills

Being able to communicate well is a major and on of the most wanted soft skill in every industry. It is very important to be able to interact effectively with co-workers and customers and have strong oral and written communication skills since most communication happens via emails, chats, and video conferencing software. Clarity, confidence, empathy, tact, active listening are some traits of good communicators.

Emotional Intelligence

Emotional intelligence or emotional quotient (EQ) can be described as the ability to identify and manage one’s own emotions and perceive and respond to those of others. According to Daniel Goleman, psychologist and author of the book Emotional Intelligence, it involves the following:

  • Self awareness (being in touch with your emotions)
  • Self management (managing distressing emotions so they don’t affect your functionality)
  • Motivation (being able to stay positive in the face of challenges)
  • Empathy (knowing what others are feeling)
  • The social skills to use all these traits for productive communication and relationship building

They are collaborative, empathetic, good at conflict resolution and at building positive work relationships.

Being a team player

Being a team player basically means Working with a group of people to achieve a shared goal or outcome in an effective way. Listening to other members of the team. Taking everyone’s ideas on board, not just your own. Working for the good of the group as a whole. A good Team player has strong communication, collaboration, active listening, and problem-solving skills. A strong team player works for a common agenda and does not have an individual, hidden agenda. A good team player supports others. Great team players show the appropriate support to other team members to help them get the job done.

Growth mindset

It is known that there is always a scope of improvement in every person.Even if are an experienced candidate , you should never show or say that you are fully skilled and know everything. There is always something that you are not aware of and you are willing to learn new things.This is called Growth mindset.They know the importance of updating their skills to meet new challenges and are introspective enough to work on their weaknesses.

Time management & Deadline oriented

Time management & Deadlines related comes in form when you working and managing multiple tasks at one time.
This becomes a valuable soft skill especially at present when most employees are working from home. Good time manager and deadline oriented candidate efficiently plans and manages their daily schedules and meet deadlines. These type of employees or candidates are known to be more productive and efficient.


A creative employee has good insights, imagination, and flexibility to come up with solutions to the problems that occur while doing your job in Mohali. Creative thinkers are also more likely to innovate and improve processes and systems within the company.Examples of creative thinking skills include: problem solving, writing, visual art, communication skills, and open-mindedness.


Effective leaders have the ability to communicate well, motivate their team, handle and delegate responsibilities, listen to feedback, and have the flexibility to solve problems in an ever-changing workplace.
Top 6 leadership skills
1. Decisiveness
2. Integrity
3. Relationship building (or team building)
4. Problem-solving
5. Dependability
6. Ability to teach and mentor

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